The biggest vulnerability our businesses have are our people. Those creative, precious, innovative, unpredictable, and dangerous people. An errant hyperlink click here, an over-enthusiastic Send click there. How can I help reduce that vulnerability and improve client relations at the same time?
The way organisations work is on the move again. Categorising people by traditional methods of department, function or geography is hamstringing innovation, and the operational structures behind these silos are not helping. In most organisations, and by that I mean any type of collective where people come together to achieve a common goal, there is some form of internal organisation. This could be defined by department, discipline, function, client, location, and many others.
Risk is the potential of gaining or losing something of value. There are two parts to that statement, firstly <em>potential</em>, and the second, <em>value</em>. Sounds simple. And to translate these two components into something that actually means something, these abstract terms need to be made real. They need to resonate with each pair of eyes and ears.