Automation of software service delivery links your tools with software APIs – giving you a “software-defined infrastructure” and the Morpheus platform is a good basis for this.

Choosing KPIs is important, they can be financial or non-financial, or composite KPIs that you can’t measure directly may be better indicators than simple KPIs.

Collaboration is a cultural and good management thing, much more than a technology thing (at first, anyway).

The days of current public key cryptography, used to secure everything from e-Commerce and Digital Signatures, to internet communications, are definitely numbered, thanks to the advent of Quantum Computing.

I’ve just had an interesting conversation with a couple of DevOps people from IBM, Eric Minick, OM lead for DevOps and James Hunter strategy lead for DevOps. IBM defines DevOps as an “essential enterprise capability for the continuous delivery of software-driven innovation that enables organizations to seize market opportunities and reduce time to customer feedback” (see here). We agreed that DevOps was very much a “culture thing” rather than a “technology thing”, although Eric did point out that the Kubernetes container orchestration software is an important enabler, from the IBM point of view. It is what helps one to produce

The recent TSB migration debacle was more than an Ops project and had Dev, testing and customer impacts. In these days of Ops/Dev collaboration, should it have been run as a DevOps-style process – or was it run “DevOps in name only”?

While you are all (I hope) thinking about GDPR, just a brief heads-up on another EU initiative that will also still be important post-Brexit. The NIS Directive is the first piece of EU-wide legislation on cybersecurity. It provides legal measures to boost the overall level of cybersecurity in the EU. The NIS Directive has nothing to do with GDPR directly, but there are some similarities with it and GDPR compliance may help you with NIS compliance. It comes in on the 9th May, 2018, before the UK leaves the EU, but the UK is committed to following it post-Brexit.

As companies like TSB are currently finding out, “rip and replace” modernisation of high-capacity business-critical systems is high risk.

GDPR is very emphatically about managing privacy with the interests of the data subjects at heart. It is not about encouraging lazy people to sign away their rights.

The bottom line, I think, is that (regardless of GDPR and its jurisdiction) a mutable company can’t afford to have a breakdown of trust with its customers and other stakeholders – as Facebook is discovering. GDPR may simply be a catalyst for bringing data-related trust issues to the surface.

This is an interesting article, for emerging Mutable Businesses, from McKinsey. It was pointed out to me by John Blackham, CEO of XSOL, a New…

Cryptocurrencies are a bit of a joke at the moment, whatever their longterm future. Fraud, cybertheft, put-downs from the regulators, dodgy use cases (money laundering,…