From Chatbots to an AI-Native Organisation:

A Practical Roadmap

When: Wednesday, 25 November, 2026
Time: 1.00 PM – 2.00 PM GMT
Location: Virtual

Event Details

You’ve rolled out Copilot or Claude licenses, but adoption is uneven across the team. While a few people build useful workflows, most only use AI to draft emails. The technology meant to transform your business has essentially become an expensive chatbot that answers simple queries. How do you take it further?

In this session, you’ll learn how to shift from surface-level prompts to deep process automation and unlock measurable value from your AI investments.

  • A step-by-step roadmap to transition from isolated chat tools to an AI-native organisation.
  • A practical framework to identify and automate high-impact business workflows beyond basic stuff.
  • Clear metrics to measure, track, and prove tangible AI ROI across departments.
  • Actionable strategies to communicate value, risk mitigation, and strategic progress directly to the board.

Session Partners:

Harriet

Session & Speaker Details

Speaker
David Buxton
CEO and Co-founder
Harriet
David Buxton is co-founder and CEO of Harriet. After building and selling a KYC and AML business, he founded Harriet with a clear ambition: help technical and non-technical teams become 10× more productive with AI, while keeping IT in control of core systems, data and cost. He works hands-on with customers to distil their teams’ knowledge and experience into automated workflows that scale across the business.

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