Category: Digital Transformation

What makes a good managed service?

CIO WaterCooler member Andre Simm, an Interim IT Director, Transformation and Turnaround Specialist with a wealth of experience in IT services shares his best practices for managed services. Andre goes into great detail about the dynamic of the relationship between customer and vendor, and what value looks like. As many IT leaders are taking the route which sees their teams doing more of the “fun” and creative IT work, while outsourcing the BAU items, this article provides excellent advice for how to establish principles for an effective managed services approach.

IBM Think 2020 – Online

David Norfolk from Bloor Research provides some perspective on IBM’s Think Conference being hosted online this year. David also shares some of the key developments coming from IBM including advances in edge computing and 5G, with hybrid multi-cloud offerings that bring together Red Hat OpenShift.

Lock down? Offer your Customers Food Online: Food Delivery App in New Jersey, Florida, New York, Connecticut & Pennsylvania

A sigh of relief that people across the world are having right now is that most of them are able to sail through these turbulent times with their family and loved ones. However, good company can only be enjoyed with good food. Considering the rationed availability of grocery, it wouldn’t be a luxury if people expect Restaurants in New Jersey, Florida, New York, Connecticut & Pennsylvania to provide home delivery

0G (Oh Gee) to 5G – Why 5G is the Emotional Bandwidth

5G will make some lagging use cases a wider reality, for example AR and VR and the obvious gains for the gaming and media/entertainment sector. We need to see however 5G delivering more tangible use case benefits around the likes of education (which will bring benefit across the world due to the lower latency) IOT and wearables which all have the opportunity to accelerate and become mainstream commoditised drivers of 5G adoption. 5G needs to demonstrate not just speed and reliability, but drive capability; the capability to do the new ; innovate and being benefits that will drive the users value aligned to the increased costs.

Where to start on your Artificial Intelligence journey

With all the hype around the Fourth Industrial Revolution, many organisations are scrambling to implement AI and Machine Learning in their operations and client offerings. Many are failing. Where do you start and what are the steps to ensure a successful implementation?

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