A variety of solutions can help IT evaluate technology requests more quickly, speed up implementation times, and foster better collaboration with business units. End User Experience Management (EUEM) takes a different perspective in illuminating the use of Shadow IT – the perspective of the workforce end user. Here are three ways End User Experience Management can help enterprises shine a light on Shadow IT.
by Helen Woodcock · Published 7th September 2015 · Last modified 13th July 2020
Once your data capture, data quality, data management and data delivery is managed effectively then you can start to measure and assign value to your customers. By getting to know your customers you can start to proactively engage with them and create a dialogue. If you have a mutually beneficial relationship with your customer they become your client, your regular and your brand advocate.
by Ashlee Strickland · Published 3rd September 2015 · Last modified 13th July 2020
In preparation for our upcoming webinar with Forrester Research, I was reading a report about letting business needs drive your enterprise architecture practice. The key takeaway that resonated with me...
by · Published 24th August 2015 · Last modified 13th July 2020
Esther Schindler recommends original article from: Druva It’s a predictable argument: Should the techies — with their hands on their keyboards — be the people who decide which technology or...
by Helen Woodcock · Published 30th July 2015 · Last modified 13th July 2020
“When you are a company driving change, this kind of flexibility is invaluable to help you to manage peaks and troughs in development, and that is when I need KETL to take our department’s levels of expertise and experience up a notch.”
Pete Byrne, former Head of IT at Monsoon Accessorize
by Andrew Pryor · Published 3rd June 2015 · Last modified 13th July 2020
I came across this interactive guide of the history of Cloud – An interactive look at cloud computing’s beginnings, it’s impact on today’s organisations, and the innovations that lie ahead; and I...
