Category: Data & Insight

How to Discover Hidden Value in Your Customer Journey

The world of business and customer service has changed immensely over the past few years. Whereas once business was largely driven by outbound marketing and advertising, in today’s world you...

Deep Learning

What is Deep Learning ?

Remember how you started recognizing fruits, animals, cars and for that matter any other object by looking at them from our childhood? Our brain gets trained over the years to...

Optimizing Inventory during the Holidays – 5 Tips

According to its 2016 Digital Insights Shopping Predictions, Adobe Systems Incorporated sees online sales increasing to $91.6 billion this holiday selling season. This dollar amount represents a massive amount of merchandise...

IBM maps out Watson’s road to cognitive ECM

The Watson brand has exerted a heavy gravitational pull on IBM’s promotion across a wide range of its products and services for some time now. At this week’s World of Watson event in...

Digital

Customer 360º view in Digital age

In today’s digital age of customer hyper-personalization, organizations identify opportunities for real time engagement based on data-driven understanding of customer behavior. Customers have taken control of their purchase process. With websites, blogs,...

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