Keeping 30 Million Customers Happy! An Interview with Luke Hagstrand, VP CX Personalization, Comcast Cable
In this interview Comcast Cable’s VP of Customer Experience and Personalization, Luke Hagstrand, pulls back the curtains and shares the...
Tagged: Customer Experience
What About The Customer?
We live at a time of unprecedented customer expectations both for business customers and our end consumers, and being customer centric is critical. Here we talk about why now, why it’s so important and what steps you can take to focus more on the customer.
Aren’t All Businesses Now Customer-Centric?
The impact of digital on organisations has been well documented over the years. Some would argue that the answer to...
The Orlando Tech Experience….Bringing the Disney to the building site….
I’ve recently returned from 2 weeks’ holiday in Orlando. Courtesy of having an 11 year old daughter meant the majority...
Brand building with digital technologies
Which famous business brands do you use daily & give you happy moments? Top names come to our mind are Apple, Disney,...
How Social Media helps in Digital Age
Digital transformation for business is no longer optional but is on the top of the minds of most of the...
