The Challenge with Technology Operating Models

Modern IT operating models serve as a foundation for realising the true value of IT investments. They determine the behaviour, decisions, processes and infrastructure required to support an organisation. But what challenges do IT leaders face when redesigning and implementing new operating models? In this digital boardroom, senior IT leaders and CIOs discuss what to consider when implementing operating models to support the business. They explore the steps required to align the business, build trust, and embark on digital transformation journeys.