Technology Management: Steering IT through uncertainty

Globally, CIOs and their teams provided the strategy and technology implementation allowing organisations to continue operating amid the pandemic. Under the pressure, some companies overcompensated, purchasing additional equipment, applications and cloud capability. This has created a visibility gap for IT, over-expenditure and security risks. The pandemic has been a great teacher; there’s been no shortage of valuable lessons learned. CIOs Nicholas Woods, Manchester Airports Group; Graeme Hackland, Williams F1; and Alastair Pooley, Snow Software share their strategies and experiences of this defining period.