New modes of working – the impacts on teams, leaders and people

Entering the pandemic era, organisations had to quickly adapt to remote working and new ways of engaging with customers. Existing IT projects were brought forward and sped up. New projects were frantically developed and implemented. Finding ourselves in an uncertain new normal, are the systems we built fit for purpose? How can we lead in these new times of increasingly distributed teams, using multiple different communication tools and mediums? Can we find the right balance between what employees want and what the organisation needs?