Managing Technical Debt to Avoid Business Inertia

Technical debt is defined as the hidden downstream costs that arise from the creation,
maintenance and upgrading of technology systems. Rapid delivery of these activities is
expected, which can result in incomplete code, poor deployment, configuration and
customisation. At some point it’s realised that one or more parts of the business are going
to bear the brunt. It’s a big issue for many organisations, leading to unforeseen remedial
costs.