Identity and access management revisited

A changing world demands simplification and an urgent focus on security

Why did some organisations respond better than others to the lockdown-driven challenge of getting people working from home? According to a survey of CIO WaterCooler members, a key factor could be how far they had got towards implementing coherent and comprehensive identity and access management capabilities, or IDAM as it’s known.

Before Covid-19, better IDAM was often seen as merely ‘nice to have’, but the pandemic has stripped away that illusion. As the 73 responses to our online survey show, while some organisations dealt well with the jump in demand for secure remote access to business IT and for cloud and SaaS applications, other organisations had problems.

Their IDAM capabilities are one thing that sets these two groups apart, with the pandemic revealing a hidden truth: today, coherent IDAM is not ‘nice to have’, it is ‘need to have.’

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Freeform Dynamics

Freeform Dynamics is an IT industry analyst firm. Our mission is to bring technology buyers and sellers together in an objective, productive and enjoyable manner to stimulate mutually beneficial relationships. From a buyer perspective, our research and insights help busy IT and business professionals get up to speed on the latest technology developments, understand what vendors have to offer, and ultimately make better-informed investment decisions. Through no-nonsense writing and speaking, research sponsorship, and commissioned surveys, we then help IT vendors and solution providers connect with their customers more meaningfully and effectively. But when you get right down to it, Freeform Dynamics is made up of a bunch of highly experienced technology enthusiasts who just love seeing people and businesses drive success and value from the smart use of technology.

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