Expanding the talent pool with diversity and inclusion
The last two years have taught us about flexible working and how to make it work for the business. Organisations...
Research
Getting the organisation AI-ready with MLOps
Artificial intelligence is rapidly becoming mainstream, but poorly implemented AI can lead to poor customer experience and reputational damage. The...
Still ‘a lot to be done’ before the analogue phone switch-off
The Public Switched Telephone Network (PSTN) has been the trusted, reliable foundation of telephone services for decades, but is quickly...
Self-insurance could be way out of cyber premium spiral
The average cost for rectifying ransomware incidents and data breaches now exceeds £1 million. Cybersecurity premium hikes continue in 2022...
Unified Communications with AI is core to enterprise system
The volume of phone calls grew for the first time in eight years in 2020, while other communication channels, like...
CIO Pulse Report – The Post-Pandemic CIO
Views on leadership, communication and engagement IT teams have been under a lot of pressure over the past two years,...
