Podcasts

In today’s episode of Tech Talks Daily, I, Neil, am thrilled to welcome Andrew Sullivan, President and CEO of the Internet Society, for a thought-provoking conversation on the future of Internet governance, regulation, and the ongoing battle to keep the Internet open and accessible for everyone.

The internet, a marvel of the modern world, stands at a crossroads. Originally conceived as a decentralized “network of networks,” it’s now facing challenges that could reshape its very essence. Andrew Sullivan, with his wealth of experience in the Internet Society, brings a deep understanding of these issues to the table. We delve into how large corporations increasingly try to “enclose” the internet, shifting the paradigm from an open web system to a more controlled application-based environment. This conversation takes us through the nuances of technical proposals like Web Environment Integrity, “NewIP,” and Private Access Tokens and what they mean for the future of the internet.

Our discussion also turns to the role of governments in this evolving landscape. With initiatives like Canada’s Online News Act and the EU’s Digital Markets Act, we explore the intention behind these regulations and their potential unintended consequences. Andrew offers a unique perspective on how these well-meaning laws might inadvertently reshape the Internet, often at the expense of smaller entities and the general public.

Much of our conversation revolves around the complex issue of misinformation and social problems in the digital age. We explore how these challenges, while amplified by the internet, are not necessarily of its own making. Andrew provides insights into how the internet reflects societal divisions rather than creates them and how regulations aimed at big tech might not address the root causes of these issues.

In this episode, we also focus on solutions and the way forward. We discuss the importance of remembering the benefits of connectivity and ensuring that regulations do not stifle these advantages. Andrew highlights initiatives like encryption, Internet Impact Assessments, and the involvement of civil society as crucial steps in protecting the open Internet.

Peter-Jan Van De Venn, VP of Global Digital Banking at Hexaware-Mobiquity. Our conversation centered around a pressing issue in the banking sector: the relegation of sustainability initiatives amidst the current economic crisis.

Peter-Jan brought to light some startling revelations from recent research. The study, involving 600 C-suite banking executives globally, indicated a significant shift in the banking sector’s approach to sustainability. Notably, only two-thirds of these leaders now view sustainability as a key business strategy, a stark contrast to last year when it was unanimously seen as a top priority. This shift is particularly intriguing as more than a third of the executives acknowledge the profitability potential of prioritizing Environmental Societal Governance (ESG).

Our discussion delved into the reasons behind this dramatic change, particularly in the context of current economic uncertainties. Peter-Jan shared his insights on why banks are increasingly focusing on short-term bottom lines, potentially overlooking the long-term benefits and necessity of sustainable practices.

A key part of our conversation focused on the role of technology in driving sustainability in the banking sector. We explored how advancements such as AI, machine learning, cloud analytics, and even Augmented Reality can revolutionize the way banks operate and interact with customers. These technologies are not just tools for efficiency; they are catalysts for sustainable practices, enabling banks to make informed investment decisions, monitor their impact, reduce their carbon footprint, and provide more accessible digital services.

Peter-Jan also emphasized the importance of adopting a sustainability mindset, integrating it into a bank’s brand and operations. He highlighted how Hexaware-Mobiquity is assisting banks like Aditya Birla Capital, Bank ABC, and the Bank of the Philippine Islands in leveraging digital technologies to drive both sustainability and overall performance.

Throughout our conversation, we touched upon the potential risks associated with sidelining sustainability, including reputational damage, missed opportunities for cost savings and innovation, and the broader societal impact. 

I recently had the pleasure of talking with Kurt Markley from Apricorn, a company at the forefront of encrypted hard drives and flash drives. Our conversation was a deep and insightful exploration into the world of data security, a topic that resonates with businesses and governments alike.

Kurt brought to the table a wealth of knowledge, particularly highlighting a widespread issue in the realm of data backup protocols within organizations. It was intriguing to learn that even seasoned IT professionals in these organizations are often not doing enough to protect their data, a concern that Apricorn is keenly aware of and actively addressing.

One of the most compelling parts of our discussion revolved around the need to simplify security practices. Kurt emphasized that current security measures are often too complex, too expensive, and, ironically, not sufficiently protective. This simplicity in approach, as Kurt suggested, is not just about making things easier but also about enhancing the effectiveness of data security measures.

We also delved into the debate of cloud versus hardware for secure storage. Kurt offered a fresh perspective, advocating for a complementary relationship between the two. He explained the 3-2-1 rule of data management, highlighting how it integrates both cloud and hardware solutions to offer a balanced and robust approach to data security.

Another significant aspect of our conversation was the cost-effective management of data. Kurt shared insights on how organizations could better manage their cloud costs by considering archiving practices. This approach would involve moving unused but necessary data off the cloud, thus reducing ongoing expenses while ensuring data protection.

As we progressed, we tackled the barriers to adopting encrypted solutions in organizations. Kurt’s insights here were particularly enlightening, revealing the challenges organizations face and how Apricorn is working to overcome them. He also touched upon the future of hardware encryption in data security, suggesting it as a pivotal element in the evolving landscape of data protection.

In the latest Tech Talks Daily Podcast episode, I had the privilege of speaking with John Letter, CEO of Proem Behavioral Health. Our conversation offered a deep dive into how technology is reshaping the landscape of mental health care, a topic that resonates with many in our current times.

John introduced Proem Behavioral Health, a company at the forefront of clinical workflow support software. Their mission is to streamline the screening process for mental illnesses, aiding in diagnosis and tracking treatment outcomes. As John highlighted, this approach is a game-changer i

n addressing the fragmented nature of behavioral healthcare.
One of the most striking aspects of our discussion was the real-world impact of Proem’s technology. John shared an example from Eastern Europe: their tools are used to screen patients proactively. This proactive approach is critical in mental health care, where early detection can significantly alter treatment outcomes.

However, the journey has its challenges. John candidly discussed the hurdles patients and providers face in adopting new technologies. The biggest challenge? Time. Proem’s solution is its asynchronous capability, which allows patient information to be collected ahead of visits, saving hours for healthcare providers and enabling them to focus on treatment rather than data collection.

John’s enthusiasm was palpable when discussing the integration of subjective questioning with objective data from wearable devices. This holistic view of a patient’s health is where he sees the future of mental health care heading.

For John, the intersection of technology and mental health care is more than just a business venture; it’s a passion driven by the potential to make a real difference in people’s lives. His advice to aspiring entrepreneurs in the mental health space was clear: listen to the needs of both patients and providers. It’s this understanding that drives innovation.

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