Podcasts | CIO WaterCooler

Podcasts

Is the future of work already upon us? In this thought-provoking episode of Tech Talks Daily, I sit down with Duri Chitayat, the Chief Technology Officer at Safeguard Global, to explore the transformative power of artificial intelligence in reshaping how we approach work, innovation, and leadership in the digital age. With a rich background in developing disruptive AI tools, Duri offers invaluable insights into accelerating innovation through “quick innovation sprints,” fostering a culture of continuous improvement and leveraging creative problem-solving to unlock new possibilities.

As we delve into the conversation, Duri sheds light on AI’s pivotal role in redefining work dynamics, emphasizing the importance of human strengths such as creativity, strategic thinking, and emotional intelligence—areas where automation has yet to tread. He argues that by investing in strategic planning, leadership, and clear communication, companies can harness AI to support their mission and core values and foster a competitive edge in the ever-evolving business landscape.

However, the path to AI integration is fraught with challenges. Duri outlines three major hurdles tech leaders must navigate: overcoming the limitations of legacy systems to make data more accessible for AI applications, bridging the skills gap in the burgeoning field of AI, and cultivating a company culture that embraces change and innovation. With one-third of CIOs already deploying AI technologies and more on the cusp, understanding these dynamics is crucial for any organization looking to thrive in the age of AI.

Join us as Duri Chitayat provides a roadmap for tech leaders to navigate the complexities of AI implementation, offering a blend of strategic insights and practical advice to make the AI development process a resounding success. How can companies balance the drive for innovation with the need

Have you ever wondered about the incredible journeys that lead innovators to the forefront of technology? In this episode of Tech Talks Daily, we dive deep into the life and work of Nikola Mrkšić, CEO and co-founder of PolyAI and one of the brilliant minds behind Apple’s Siri. From selling books on the streets of Serbia to earning a Ph.D. in Machine Learning and Natural Language Processing from the prestigious University of Cambridge, Nikola’s story is a testament to where determination and passion for technology can lead.

Join us as Nikola shares his early experiences of selling his own science fiction stories in Belgrade, igniting a spark for innovation that would eventually lead him to contribute to one of the most famous digital assistants in the world. We’ll explore his decision to study computer science at Cambridge, a pivotal moment that set him on a path towards AI and technology entrepreneurship, and his insightful reflections on nearly leaving it all for investment banking.

Nikola will delve into the challenges and triumphs of starting PolyAI, from learning how to sell and implement enterprise software at scale to building human-like voice assistants that are revolutionizing customer experience and contact center operations. Discover how PolyAI’s technology not only enhances efficiency but also empathetically bridges the gap between human and artificial communication, seamlessly transferring customers to human agents when needed and improving overall satisfaction.

We’ll also discuss the rapid advancements in AI, particularly in understanding human emotions and context, and debunk myths about AI turning against humanity. Nikola’s vision for PolyAI aims to automate repetitive tasks in contact centers, enhancing the human role rather than replacing it, and ensuring that technology serves to improve our lives and businesses.

Hear firsthand from enterprise customers and consumers who have been amazed by PolyAI’s conversational AI technology, often without realizing they’re interacting with an AI. This episode promises to be an enlightening journey through the evolution of AI in customer service, seen through the eyes of a leader who’s lived it from the streets to the pinnacle of technological innovation.

As we unravel Nikola Mrkšić’s remarkable journey and the groundbreaking work of PolyAI, we invite you to reflect on the human aspect of technological advancement. How do you see AI and human collaboration evolving in the future? Share your thoughts and join the conversation as we explore the possibilities together.

Are you seeking a fresh perspective on managing your finances? In today’s episode, we delve into the innovative world of Piere, an intelligent budgeting app redefining personal finance management. Join us as we sit down with Yuval Shuminer, Piere’s visionary founder and CEO, to uncover the story behind this groundbreaking platform.

Yuval Shuminer, with her rich background as a consultant at BCG and an alumna of the Wharton School, embarked on a journey to transform personal finance through Piere. Drawing from her own experiences and the challenges of managing finances in bustling NYC, Yuval saw the need for a tool that tracks spending and provides personalized financial insights and guidance. Piere stands out with its user-friendly interface offering two-tap budgeting, automated reconciliations for shared transactions, and a unique feature to pool money for group purchases or holiday savings.

Throughout our conversation, we’ll explore the core features that set Piere apart from traditional financial management tools, including its use of AI to offer tailored advice and simplify budgeting for everyday expenses and life’s bigger adventures. Yuval’s journey from conceptualizing Piere in her living room to being quoted in major financial publications highlights the app’s impact on users seeking financial clarity and independence.

As we delve into Yuval’s background, the inspiration behind Piere, and the app’s key differentiators, we’ll discover how Piere empowers individuals to achieve their financial goals confidently. Whether planning a trip to Burning Man or navigating the holiday season without breaking the bank, Piere offers the tools and insights to make informed financial decisions.

What does it mean to have a personal financial assistant at your fingertips? How can Piere change the way we think about and manage our money? Tune in to gain valuable insights from Yuval Shuminer and learn how Piere could be the key to unlocking your financial freedom. We invite you to share your thoughts and experiences with personal finance apps. Have they transformed the way you budget and plan for the future? Join the conversation and let us know your perspective.

How do brands cultivate meaningful relationships with their consumers in an era where digital convenience reigns supreme? This intriguing question forms the backbone of our latest episode with Thomas Butta, Chief Strategy and Marketing Officer at Airship, a leading innovator in mobile app experiences.

What makes a consumer choose to share their personal details with a brand? According to Airship’s groundbreaking Mobile Consumer Survey, which spans 10 countries and 11,000 participants, personalized interactions and special incentives are the answer. This comprehensive study sheds light on the evolving consumer preferences in the mobile app landscape, revealing that 77% of UK consumers are willing to share their interests for a more tailored engagement with brands. Ease of use and life simplification emerge as the top motivations for app usage, overshadowing traditional lures like deals and rewards.

Thomas Butta delves into the insights gleaned from the survey, offering a deep dive into what consumers truly seek from their interactions with mobile apps. He reveals that beyond the allure of deals and loyalty rewards, consumers are drawn back to apps that offer ease of use (42%) and simplify their lives (29%). Yet, despite these enticing benefits, a staggering 49% of consumers are ready to delete an app after just a few uses, highlighting the critical importance of first impressions and the ongoing exchange of respect and reward.

Butta also explores the delicate balance between personalization and privacy, noting that while consumers are open to sharing their data for benefits, there’s a fine line between personalized engagement and intrusive overreach. The survey findings underscore the necessity for brands to establish a rapport with consumers from the outset, emphasizing the value and improvement an app promises to bring to their lives.

Join us as we unravel the intricacies of building brand loyalty in the digital age, guided by the expert insights of Thomas Butta and the revealing data from Airship’s Mobile Consumer Survey. From the key reasons behind app deletions to the evolving trends in consumer engagement, this episode offers a comprehensive overview of the landscape of mobile consumer preferences and how brands can navigate it to foster lasting relationships.

As we ponder the future of mobile engagement and the role of AI in scaling personalized interactions, we invite you to share your thoughts on how brands can better connect with consumers in this digital era. How can businesses leverage these insights to meet and exceed consumer expectations, fostering loyalty and connection in the process?

Have you ever wondered how leading global brands effortlessly communicate with customers worldwide in their native languages? Today’s episode peels back the curtain on this fascinating process as we sit down with Bryan Murphy, CEO of Smartling, the company at the forefront of AI-driven translation and localization technology.

Is the language barrier the last hurdle in your company’s race to global expansion? Discover how Smartling’s innovative LanguageAI platform is revolutionizing how businesses approach new markets, making translation hurdles a thing of the past. With clients like Canva and Pinterest under their belt, Smartling’s impact on global communication strategies is undeniable. Bryan shares how his company leverages AI to enable seamless localization and scaling, helping brands reach millions of non-English speaking users with unprecedented efficiency.

Smartling, recognized as the leader in translation management systems by CSA Research and the top-rated system by users on G2, employs a data-driven approach to slash translation times and costs while maintaining the highest quality. This episode dives into the mechanics of Smartling’s platform, which combines automation, neural machine translation, and generative AI to deliver human-quality translations at half the cost and time.

Bryan explains the intricate process of localizing content for different markets, from the importance of maintaining a brand’s voice across languages to the challenges of translating for B2B versus B2C audiences. We’ll explore how Smartling’s AI advancements, including using generative AI models like GPT-3, enable the creation of fluent, culturally relevant content that resonates with a global audience.

Join us as we discuss the transformative power of AI in breaking down language barriers, facilitating global expansion, and cultivating a more connected world. Whether you’re a business looking to scale globally or fascinated by the intersection of technology and language, this conversation with Bryan Murphy offers invaluable insights into the future of communication.

As we navigate the complexities of global expansion, we invite you to reflect on the role of AI in overcoming the challenges of entering new markets. How can your business leverage AI-driven translation to communicate and connect with a global audience?

 Share your thoughts and join the conversation on the transformative impact of technology on global business strategies.

On this week’s show we are joined by Matt Webb to talk about taking his Poem/1 clock from idea to the bring of manufacture through a Kickstarter exercise. You can read more about Galactic Compass: On Ars Technica: https://arstechnica.com/gadgets/2024/02/new-app-always-points-to-the-supermassive-black-hole-at-the-center-of-our-galaxy On Matt’s blog: https://interconnected.org/home/2024/02/15/galactic-compass And download from the App Store https://apps.apple.com/gb/app/galactic-compass/id6451314440 You can find the Poem/1 […]

On this week’s show Matt and Michelle are joined by Natalia Talkowska to talk about the importance of “the hook”, telling stories, creativity and other tales. You can find Natalia’s business at natalkadesign.com Matt mentioned his Business Meerkat cards (pre-order them here) and also the TBD Conference he is speaking at at the end of […]

On this week’s show, Chris and Julia interview Mark Bjornsgaard about his fascinating renewable energy and data hosting business Deep Green.

From next week, there is a new sound to WB-40. We are delighted to share that Julia Bellis, Lisa Riemers and Michelle Minnikin will join the team to share hosting duties with Chris and Matt. On this bonus show we share the thinking behind the changes, and the wonderful Nick Drage asks all of the […]

On this week’s show we are joined by psychologist and author Michelle Minnikin to talk about her new book, Good Girl Deprogramming. You can find out more about Michelle’s work at https://michelleminnikin.com/

Caroline Grant is the Managing Director of Slalom in Manchester. In today's show she's discussing AI, especially as their data points to the huge knowledge gap between using the technology (80% of businesses) and a strategy for implementation (6%).

Also up for debate; tackling bias, women in technology and leadership in technology.

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Send in a voice message: https://podcasters.spotify.com/pod/show/david-savage0/message

On today's show we're talking to Tristram Bates, Head of Mobile at NewDay and the co-organizer of NSLondon; the UK's biggest iOS developer community. We ask him how he got into technology (and the skills he's fallen back on), as well as his views on the direction of the role of an engineer. Plus Tristram shares his love of older technology with us!

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Send in a voice message: https://podcasters.spotify.com/pod/show/david-savage0/message

How secure are passwords? Zally think not so secure. AI makes continuous verification possible, we hear how from Zally founder and CEO Patrick Smith. Patrick also tries to save David from his hopeless bad habits, are yours as bad?

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Send in a voice message: https://podcasters.spotify.com/pod/show/david-savage0/message

AI for All is Samsung's tagline for their latest products, and that includes their flagship S24 mobile devices. We catch up with VP Head of MX Division for Samsung Electronics James Kitto, to chat about the features in the new device and quiz him on security and it's green credentials.

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Send in a voice message: https://podcasters.spotify.com/pod/show/david-savage0/message

Martijn De Wever is the CEO and founder of Floww. Originally from the Netherlands, Martijn has based himself in London as he builds Floww, a provider of financial infrastructure for the private markets. In our interview David gets to ask him what are the trends in FinTech, why he's driven to solve the problem he sees, and what lessons he has for other entrepreneurs?

Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Send in a voice message: https://podcasters.spotify.com/pod/show/david-savage0/message

In the final episode of this six-part series, CISO Voices, where Jenny talks to CISOs about how they view their role, the industry and the threat landscape, in partnership with Proofpoint, we welcome Christian Toon.

Christian, from law firm Pinsent Masons, talks to Jenny about the importance of teamwork, resilience and how the profession has changed in the past 15 years.

To follow Christian on LinkedIn, please click this link here.

To get in touch try the contact page of the Human Factor Security website or follow me on Twitter, where I can be found at @Jenny_Radcliffe

Thank you to Proofpoint for sponsoring the CISO Voices series.

Note: music for the show was provided by;

Spinnin’ by Alex (c) copyright 2011 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/AlexBeroza/32423 Ft: spinningmerkaba

Continuing the six-part series CISO Voices, where Jenny talks to CISOs about how they view their role, the industry and the threat landscape, in partnership with Proofpoint, we welcome Bridget Kenyon.

People love working in cybersecurity for those high-drama moments. But Bridget discusses, with Jenny, that infosec teams should be an everyday part of the business, not an emergency service.

To follow Bridget on LinkedIn, please click this link here

To get in touch try the contact page of the Human Factor Security website or follow me on Twitter, where I can be found at @Jenny_Radcliffe

Thank you to Proofpoint for sponsoring the CISO Voices series. 

Note: music for the show was provided by;

Spinnin’ by Alex (c) copyright 2011 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/AlexBeroza/32423 Ft: spinningmerkaba

Continuing the six-part series CISO Voices, where Jenny talks to CISOs about how they view their role, the industry and the threat landscape, in partnership with Proofpoint, we welcome Daniela Almeida.

Not every security leader started off as a tech geek. As Daniela explains, her background in communication and cultural studies prepared her for a cybersecurity world where people are the perimeter.

To follow Daniela on LinkedIn, please click this link here

To get in touch try the contact page of the Human Factor Security website or follow me on Twitter, where I can be found at @Jenny_Radcliffe

Thank you to Proofpoint for sponsoring the CISO Voices series. 

Note: music for the show was provided by;

Spinnin’ by Alex (c) copyright 2011 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/AlexBeroza/32423 Ft: spinningmerkaba

Welcome to a six-part series where Jenny talks to CISOs about how they view their role, the industry and the threat landscape called CISO Voices, in partnership with Proofpoint.

Kate Mullin from Cancer Treatment Centers of America talks about the risks of connecting life-saving medical equipment to the internet and how her teams approach the challenges.

To follow Kate on LinkedIn, please click this link here

To get in touch try the contact page of the Human Factor Security website or follow me on Twitter, where I can be found at @Jenny_Radcliffe

Thank you to Proofpoint for sponsoring the CISO Voices series. 

Note: music for the show was provided by;

Spinnin’ by Alex (c) copyright 2011 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/AlexBeroza/32423 Ft: spinningmerkaba

 

Continuing the six-part series CISO Voices, where Jenny talks to CISOs about how they view their role, the industry and the threat landscape, in partnership with Proofpoint, we welcome Proofpoint’s VP and Global Resident CISO Lucia Milică.

Lucia discusses new research based on a survey of 1,400 global security leaders. Listen now to learn how CISOs are adapting after two transformational years.

To follow Lucia on LinkedIn, please click this link here

To get in touch try the contact page of the Human Factor Security website or follow me on Twitter, where I can be found at @Jenny_Radcliffe

Thank you to Proofpoint for sponsoring the CISO Voices series. 

Note: music for the show was provided by;

Spinnin’ by Alex (c) copyright 2011 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/AlexBeroza/32423 Ft: spinningmerkaba