So, what is organizational agility? 2022 UPDATE
I learn all the time, and 2021 taught me a lot. Based on those lessons, I’d like to share an update on what organizational agility means to me in 2022. I hope you find...
CIO WaterCooler Community Articles
Understanding the Foundations of Customer Master Data Management
Like any approach to supporting or improving business functions, Customer MDM has a number of critical aspects that need to be considered. Here are some critical aspects that should drive your thinking and adoption...
How moving to the cloud will continue to transform the public sector
If there’s one part of the economy that really owned digital transformation in all the upheaval of 2020 and 2021, it’s the public sector. Overnight, organisations had to find new and clever ways of...
Getting the organisation AI-ready with MLOps
Artificial intelligence is rapidly becoming mainstream, but poorly implemented AI can lead to poor customer experience and reputational damage. The organisation has to be AI-ready. The first steps are generally to clean up the...
SaaS Management: Whose Job is it Anyway?
In 80% of companies, SaaS is managed by four or more departments, according to a recent survey conducted by LeanIX. Further complicating matters, 68% of companies use more than one tool (Excel usually one of them) to track SaaS in the enterprise. If you want...
Types of Customer Master Data Management
Generally speaking, Master Data Management is thought of as being leveraged in four different ways in an organization. These approaches are, for the most part, exactly the same for the management of customers, vendor,...
