I am an PRINCE2 Practitioner and Scrum Master qualified IT professional with experience gained from both technical support and commercial roles on various technology projects including; Digital/Web 2.0 solutions integrated with Content Management Systems (CMS), Mobile applications, File scanning & Document Management Systems, Virtualisation (Citrix, VMware, RSA, Wyse). I have been involved in scoping requirements, creating business justification and associated business case as well as being the communication channel between the client and development teams (including offshore in India). Employing a consultative approach with clients I aim to understand business needs and drivers before being able to talk technology (in clear non-technical terms). Prince2 Practitioner and Scrum Master qualified with involvement in both AGILE and waterfall based software development projects. Now actively seeking an entry level IT Project Manager / Project coordinator position. Specialties: Business and Technology Consulting, High level of Customer service, Attention to Detail, Negotiation, Communication, Organisation, Planning, Strong work ethic, Documentation, People Management Tools used: MS Office, MS Project, Basecamp, JIRA, Zoho Project.