Jedi Session: Developing a roadmap to transform your organisation

A Salesforce implementation project requires orchestration of processes, systems, data and people. Marcelle Braithwaite has done it many times as Head of Solution Engineering at CloudShift Group, a division of Globant. In this Jedi session she takes us through the key factors to consider in your business transformation.

Factors discussed in this video include:

  • the key drivers, ROI and business impact for different stakeholders.
  • the internal skills capacity and whether external help is required.
  • connecting existing systems via middleware or temporary integrations.
  • where the data will come from and how much work it needs.
  • bringing all stakeholders and system users on board from the start.

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