Jedi Session: Developing a roadmap to transform your organisation

A Salesforce implementation project requires orchestration of processes, systems, data and people. Marcelle Braithwaite has done it many times as Head of Solution Engineering at CloudShift Group, a division of Globant. In this Jedi session she takes us through the key factors to consider in your business transformation.

Factors discussed in this video include:

• the key drivers, ROI and business impact for different stakeholders.
• the internal skills capacity and whether external help is required.
• connecting existing systems via middleware or temporary integrations.
• where the data will come from and how much work it needs.
• bringing all stakeholders and system users on board from the start.