Extending Microsoft Teams from Good to Great | Wednesday, 29th of March | Online

CIO WaterCooler

Where IT Leaders Share Ideas

  • Extending Microsoft Teams from Good to Great

  • Wednesday, 29th of March
  • 1 pm - 2 pm
  • Location: Online

  • Registration Closed

When many organisations quickly deployed Microsoft Teams in answer to new hybrid working challenges, it accelerated the modernisation of communications technology globally. The shift also tied digital strategy to the success of this highly popular business application. Now digital leaders are being asked to demonstrate and enhance the value of those initial investments and to seek opportunities to deliver more value. 

Join 8×8’s Graham Bond, as we explore the opportunities to enhance out-of-the-box telephony and provide enterprise-grade solutions, exceptional customer engagement, and real-time analytics reporting that boost employee productivity, guarantee platform-wide uptime, and lower costs. 

The Digital Boardroom session will explore how digital leaders can: 

  • Simplify advanced telephony administration. 
  • Empower customer-facing staff with omnichannel experiences. 
  • Lower the total cost of ownership. 
  • Unlock comprehensive analytics. 

Graham Bond, Solutions Architect, Sales Engineering (EMEA), 8x8

Graham has over 20 years of experience in cloud computing, contact centre and telephony and industries. His broad technical expertise combined with strong field experience has equipped him with the skills and passion to develop cutting edge communications solutions for forward-thinking organisations. 

Event Chair: Avnish Kana, CTO, SCL Education Group

Avi is an experienced Head of Technology, having helped organisations as a change and excellence leader for the last 34 years with experience in Oil & Gas, Fintech, Start-Up and Government. Producing end-to-end technological project deliverables, including ERP, CMS and ECMS to scope and deadline. Mentoring, leading and motivating teams, increasing productivity and creating a unified workforce. Articulate communicator accomplished in administering comprehensive training, stakeholder management, building durable relationships and resolving conflict.