Reset, Reform, Renew & Resilient

Case Study: Reset, Reform, Renew & Resilient

Canon has a longstanding relationship with NCC – dating back to 2017 when they redesigned its Managed Print Service – so when the pandemic hit, the Council discussed both short and longer-term responses with them. “Our initial priority was to find ways to keep our services running”, said Gerry Baker, Digital Projects Manager at NCC. “…Canon also helped us deploy home printing desktop devices to staff, and Registrars were still able to print important, business and citizen critical documents such as birth and death certificates.”

APPROACH
NCC invested in a number of Canon services and solutions to continually improve, transform and enhance its services. This included the installation of new Canon devices and cloud solutions, plus a new Digital Transformation Services facility featuring Canon hardware and software solutions based in Scottow.

RESULTS
• £3.85 million financial savings over 5 years from Digital Transformation projects
• Cloud based solution providing an intuitive experience for both staff and the public with increased security of data and supportive of hybrid and agile working.
• 25m to 6m p.a. reduction in print volumes
• £450k storage savings

Take a look at this case study below to understand the long-term results Canon provided Norfolk County Council.