Case Study: Driving customer service innovation for one of the UK’s largest housing associations Sovereign Housing

Driving customer service innovation for one of the UK’s largest housing associations with a fully accessible customer portal

THE CHALLENGE
Deliver an accessible customer portal for one of the largest
housing associations in the UK, the first step in a complete
digital transformation initiative.

Develop a scalable portal with a refreshed customer experience and the technical infrastructure to effectively manage large amounts of complex data.