The Role of AI in Assisting Customer Experience
From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has during the last few years jumped into the headlines as it has become a...
Ronald van Loon
What is the Benefit of Modern Data Warehousing?
Access to relevant customer and industry information is the primary competitive advantage businesses have over their direct and indirect competitors today. It’s the smartest approach to remaining vigilant in a business environment where competition...
Artificial or Augmented Intelligence: Talks with Intel’s Chief Data Scientist, Bob Rogers
I recently sat down with Bob Rogers. Bob is Intel’s Chief Data Scientist for Analytics and AI. I sought out answers to the some of the most popular questions related to artificial and augmented intelligence....
GDPR – A Change in the Making
Organizations all over the EU must be aware by now that the Data Protection Act (DPA) will be changed into GDPR (General Data Protection Regulation). Some of these changes might cause some compliance issues...
How to Discover Hidden Value in Your Customer Journey
The world of business and customer service has changed immensely over the past few years. Whereas once business was largely driven by outbound marketing and advertising, in today’s world you have to consider the...
What is the Future of Data Warehousing?
There is no denying it – we live in The Age of the Customer. Consumers all over the world are now digitally empowered, and they have the means to decide which businesses will succeed...
