The Role of AI in Assisting Customer Experience
From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has...
Author: Ronald van Loon
What is the Benefit of Modern Data Warehousing?
Access to relevant customer and industry information is the primary competitive advantage businesses have over their direct and indirect competitors...
Artificial or Augmented Intelligence: Talks with Intel’s Chief Data Scientist, Bob Rogers
I recently sat down with Bob Rogers. Bob is Intel’s Chief Data Scientist for Analytics and AI. I sought out answers...
GDPR – A Change in the Making
Organizations all over the EU must be aware by now that the Data Protection Act (DPA) will be changed into...
How to Discover Hidden Value in Your Customer Journey
The world of business and customer service has changed immensely over the past few years. Whereas once business was largely...
What is the Future of Data Warehousing?
There is no denying it – we live in The Age of the Customer. Consumers all over the world are...
