Cloud growth is compounding with it being the underlyer to other growth technologies such as Big Data, IOT (Internet of Things), Mobile and digitisation. With this comes a need for new skills and approaches, do you re-train or employ new? Do you have a choice ?
GDPR is overlay talked about, most of the discussion being around internalised processes and actions. An important part of reducing GDPR threats is to ratify your up and down stream supply chains, and to make sure that cloud contracts and partnerships are documented and in line with your own GDPR compliance.
Business Continuity is becoming ever more critical and in today’s cloud world should be easier. Yet in recent hits of bad weather, ‘The Beast From The East’ had an impact. Users should be tied to their phone numbers, but not tied to the physical device or location.
Telephone systems and PBX’s (Private Branch eXhange) have historically been a hot potato in a business, an important service for users needing firm ownership and the most obvious bucket to be thrown into being that of the traditional IT team. This IT team if often frustrated that they do not have the telecoms experience to know what they are dealing with.
What law is going to catch you with your pants down? (or why you NOW need to understand GDPR as an EU business)
If you’re not sure what the GDPR is or how it will affect your business, now’s the time to start paying attention. This is all about company’s legal liability to protect data they hold on staff, customers and in fact anyone where personal details are stored and the impact (fines £) that are going to ensure if you don’t!
So this encompasses cloud, on premise, IOT and mobile, no matter where you store data, if it meets the criteria of personally identifiable and relevant information then you need to comply. Ignorance will not be an excuse and in fact will put you in a far worse position. Better you can demonstrate your diligence of action and how you have tried to mitigate any risk as a defence. It is good practise to be able to demonstrate that you have attended training, acted on the process recommended from it and tried to do the right thing and you have a far better chance of being treated leniently and worked with rather than against it should the worst happen.
Customers are having that bar set by these new unicorn firms such as Uber, AirbNb, Netflix, JustEat, Ebay, Amazon and the list goes on.
Corporate IT more than ever is going to need to have the processes and tools to manage not only the traditional environment and user requests, but to encompass those of cloud, IOT and mobile services, smarter more self-serving users and users with a higher demand expectation on response times and quality of service.